Make Room for the Principal Supervisors

This case study, published by The Wallace Foundation, delves into Denver Public Schools’ rethinking of principal supervisors, which resulted in the district hiring more people to coach and evaluate leaders, thereby reducing supervisors’ “span of control” (i.e., the number of people a supervisor manages). Within 18 months of implementing this change, principal satisfaction with human resources increased from 43 percent (prior to implementation) to more than 90 percent.